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# UniverCell High Speed Broadband

1 Gb internet

## Sitemaps

- [XML Sitemap](https://univercell.net/sitemap.xml): Contains all public & indexable URLs for this website.

## Posts

- [Zyxel](https://univercell.net/zyxel/) - Slides 1-7 cover the initial setup, 8-12 the connection setup and 13-17 the user setup.
- [Mobile](https://univercell.net/mobile/) - Mobile packages. Need to call international from your mobile? Using UniverCell’s’ local access number, you can call wherever you want in the world and have it all billed to you on your office bill.

## Pages

- [UniverCell High Speed Internet](https://univercell.net/) - UniverCell is proud to offer total 24/7 customer and technical support to all our telephone and broadband customers. You can trust UniverCell to always answer your call and resolve your queries within 24 hours (where possible). We know from regular feedback that this is your highest priority which is why it’s ours too. FOR SUPPORT,
- [Find Us](https://univercell.net/contact-us/find-us/) - We are located at 4th Floor Silverstream House 45 Fitzroy Street, Fitzrovia, London, W1T 6EB.
- [Contact Us](https://univercell.net/contact-us/) - Please contact us if you have a question or to find out more about our products. http://form.jotformeu.com/form/31744163320344 Black Widow Ltd T/a UniverCell Company No. 09579698 4th Floor Silverstream House 45 Fitzroy Street, Fitzrovia, London, W1T 6EB
- [My Subscriptions](https://univercell.net/gp-subscriptions/)
- [Transaction Failed](https://univercell.net/gp-checkout/gp-transaction-failed/) - Your transaction failed, please try again or contact site support.
- [Payment Confirmation](https://univercell.net/gp-checkout/gp-receipt/)
- [My Invoices](https://univercell.net/gp-invoices/)
- [Checkout](https://univercell.net/gp-checkout/)
- [Direct Debit](https://univercell.net/billing/direct-debit/) - To sign up via direct debit please click the signup link below to complete and submit the direct debit form. The sign up form will open in a new tab in your browser. Direct Debit Signup Form Alternatively download the file and open it in Adobe Reader. Then print, scan and send the completed form to the
- [View Invoices](https://univercell.net/billing/view-invoices/)
- [Billing](https://univercell.net/billing/) - By delivering all of the services on one bill, we minimise your administration showing you exactly what you were charged for, where and how. All clearly and simply. Our online and printed billing is detailed and produced in a clear and easy to read format. To view your bills online click here. Call AnalysisAt the click of a button, you can
- [VoIP](https://univercell.net/products/landline/voip/) - VoIP (short for voice over internet protocol) uses modern technology to make high quality phone calls using the Internet, instead of decades old technology called Analogue (PSTN). This service is recommended for residential and small business customers who wish to benefit from significant cost savings while using physical telephones as pictured below. If you have Yealink's phones series T54W
- [Online](https://univercell.net/online/)
- [Terms and Conditions](https://univercell.net/billing/terms-and-conditions/) - The following terms and conditions set out the entire Agreement between You and Black Widow Ltd t/a UniverCell “UniverCell”, “UniverCell (UK)” relating to the use of our Services. By signing the Service Order form, you signify your acceptance of the terms of the agreement. THE TERMS OF THE AGREEMENT ARE AS FOLLOWS
- [Sign Up](https://univercell.net/contact-us/sign-up/) - To sign up for any of our products please download and complete the sign up form below. [wpdm_file id=4]
- [About Us](https://univercell.net/about-us/) - The founders have almost 40 years' experience of working in the Telecommunications industry between them. After working with various telecommunications companies in senior management roles in the wholesale carrier market, Jeremy Ross (Founder and CEO), observed a huge opportunity. He saw the potential of not only being a reseller in the SMB market – as that had been
- [Care Level](https://univercell.net/products/landline/installations/care-level/) - Definitions of Care Level The Care levels have been renamed, please see the box below. Level 3 care provides support until 9pm. A higher level of premium care has been introduced called Level 4. This level of care provides unlimited 24/7 support. Service benefits, Maintenance Level target fix times Level 1 Clear by 23.59 day after next,
- [Analogue](https://univercell.net/products/landline/analogue/) - The analogue network also called public switched telephony network (PSTN) are single lines that are used for making calls and sending faxes. It remains the backbone of the UK's traditional voice services and exists alongside modern technologies like VoIP. This service is recommended for small businesses who need up to 8 lines or if you don’t require individual
- [Telephone Systems](https://univercell.net/products/telephone-systems/) - Our Telephone Systems offer optimised quality routing, providing you with a comprehensive service which offers substantial savings on your call costs. Could your system be updated? Are you looking for a new one? UniverCell installs new systems from anything from 3 analogue lines up to and including ISDN 30 installations. Please contact us via our Contact page if you
- [Mobile](https://univercell.net/products/mobile/) - UniverCell will shortly be offering mobile packages from all the major UK networks. With our dedicated customer support team you will experience an enhanced level of customer satisfaction as well a market leading competitive tariff. International calling from your mobile. If you need to call an international number from your mobile, then use UniverCell's local access number. We make
- [Fibre Optic](https://univercell.net/products/broadband/fibre-optic/) - UniverCell 1Gb Fibre Optic Internet is the future of super fast internet, today! Connecting to the internet at a speed of 1Gb is ultra fast and the speed will totally revolutionise how you use the internet. Just look at the table below to see what a massive difference it will make to watching videos online. The pre sign up has now opened
- [What is Fibre Optic](https://univercell.net/products/broadband/fibre-optic/what-is-fibre-optic/) - The world is at your fingertips 100 x faster with UniverCell Fibre Optic 1Gb Super-Fast internet. At up to 1000 Mb per second, UniverCellFibre Optic 1Gb Super-Fast internet is 100 times faster than normal ADSL broadband and 10 times faster than regular Fibre. Fibre Optic 1Gb Super-Fast internet will transform your internet experience. Using fast fibre to replace slow copper, connecting directly from your home to the telephone exchange
- [Fibre Internet](https://univercell.net/products/broadband/fibre/) - Fibre Internet is a faster technology for connecting to the internet. It offers download speeds of up to 100Mb, which can be 10X faster than the traditional ADSL broadband. The improved connection speed is made possible by using fibre cables which is a premium product instead of copper wires. The difference in speed is instantly noticeable and will
- [ADSL](https://univercell.net/products/broadband/adsl/) - ADSL broadband connects to the internet using a standard copper telephone line and a filter. The download speed ranges from a connection of 1Mb up to 24Mb. Although this is not as fast as Fibre Optic broadband (FTTC), it is nonetheless far more widely available and cheaper. This is an ideal solution for customers who are performing moderate to heavy tasks.
- [Virtual Numbers](https://univercell.net/products/landline/virtual-numbers/) - With UniverCell's virtual telephone numbers your customers can call you on a local number wherever they are located. This virtual number will then automatically redirect to your existing telephone number. By having a telephone number that is specific to their region, you will gain a local presence that will strengthen the feel of your brand.
- [Our Philosophy](https://univercell.net/about-us/our-philosophy/) - UniverCell was formed with the philosophy that in today’s world, the telephone is the lifeline of any business. It follows that your services and costs should be a high priority to your service provider. Unfortunately, we know this doesn't always happen. Sometimes you feel you're paying more than you should and your client account manager's
- [Support](https://univercell.net/support-3/) - casengo-faq
- [payment-failure](https://univercell.net/payment-failure/) - We were unable to process your credit card payment. If the problem persists, contact us to complete your order.
- [payment-complete](https://univercell.net/payment-complete/) - Payment Complete Many thanks for your payment. You should receive a confirmation email to confirm receipt of your payment.
- [Support](https://univercell.net/contact-us/support/) - If you experience problems with any of your services, please email in the first instance: Support@UniverCell.uk.com. You can also notify us of any problem on 0871 950 8825. UniverCell offers enhanced technical support, through our remote support software (see oppisite). If you can connect to the internet, our support staff will connect to your computer to resolve your
- [Configure Your Router](https://univercell.net/contact-us/support/configure-your-router/) - UniverCell uses premium quality routers made by NETGEAR a global leader of network hardware. The routers come preconfigured out the box and ready to use. If your package is updated or changed you may need to reconfigure its settings. To do so, please follow the detailed instructions in the attached manual. If you get stuck and needs some
- [Speed Test and Fibre Availability ](https://univercell.net/products/broadband/broadband-speed-test/) - A test that measures the speed of your connection to the internet will now begin. The result of this test will be shown below. To check for the availability of Fibre in your area enter your phone number in the box below.
- [Support](https://univercell.net/contact-us/support-2233/) - If you experience problems with any of your services, please email in the first instance: Support@UniverCell.uk.com. You can also notify us of any problem on 0871 950 8825. UniverCell offers enhanced technical support, through our remote control software (see oppisite). If you can connect to the internet, our support staff will connect to your computer to resolve your
- [ISDN 2](https://univercell.net/products/landline/isdn-2/) - ISDN 2 is a high-performance voice and data service for small offices. With a basic installation you can connect up to eight digital devices and make two calls at once. ISDN also offers 64/128k internet access - useful if broadband hasn't yet reached your exchange. A two-channel ISDN 2 circuit costs about the same as two conventional
- [Call Records (VoIP Services)](https://univercell.net/billing/call-records/)
- [Provision](https://univercell.net/provision/)
- [Products](https://univercell.net/products/) - UniverCell is able to provide a better level of care for far less than BT or any other provider. Timetabled installations ensure that you are kept informed every step of the way. Click below to find out more about the services that we offer.
- [Fraud Management](https://univercell.net/products/landline/installations/fraud-management/) - We are also able to provide barring of certain types of calls if you require (e.g. Premium Rate / International etc). As part of our service we continuously monitor your call profile in order to alert you to any potential misuse, or fraudulent activity.
- [postcode_checker](https://univercell.net/products/broadband/postcode_checker/)
- [Call Divert](https://univercell.net/products/call-divert/)
- [Router Configuaration "Zyxel - No Username or Password"](https://univercell.net/contact-us/support/configure-your-router/zyxel-username-password/) - Slides 1-7 cover the initial setup, 8-12 the connection setup and 13-17 the user setup. The instructions are at the bottom of the screen. The slideshow will automatically move to the next slide .
- [Feedback](https://univercell.net/contact-us/feedback/)
- [Landline](https://univercell.net/products/landline/) - Save money by delivering installation of any type of line: Analogue, ISDN2 or ISDN30 or access throughout the whole U.K. You can be confident in our quality and we’re sure that you’re going to like using our services.
- [ISDN 30](https://univercell.net/products/landline/isdn-30/) - ISDN 30 is a high-performance voice and data services for modern businesses with eight or more employees. Each ISDN 30 connection provides 8-30 independent 64k channels. You can combine these for bandwidth-hungry applications such as high-quality video conferencing or transferring large data files. ISDN30 is ideal for wide-area networks linking two or more offices.
- [Installations](https://univercell.net/products/landline/installations/) - Timetabled installations ensure that you are kept informed every step of the way. Click below to find out more about the services that we offer.
- [Broadband](https://univercell.net/products/broadband/)
- [View Call Records](https://univercell.net/billing/view-call-records/)
- [Error](https://univercell.net/error/) - You haven't permission for this page.
- [Residential Customers](https://univercell.net/residential-customers/) - Business Customers click here
- [Business Customers](https://univercell.net/business-customers/) - Residential Customers click here

## FAQs

- [7 Billing](https://univercell.net/t&cs/7-billing/) - 7.1 UniverCell will provide you with an itemised breakdown of your calls. This is subject to our carriers supplying us with this information. If they do not supply, some any or all parts of it, or if we have a fault producing it, we will not be held liable to you in any way for
- [10 General](https://univercell.net/t&cs/10-general/) - 10.1 The headings in this Agreement are purely for convenience and are not intended to affect or limit the scope of the Agreement. 10.2 UniverCell may transfer this Agreement at any time whereas you may not transfer or try to transfer this agreement unless we have agreed in writing beforehand. You may also not transfer
- [15 Leased Lines Terms and Conditions](https://univercell.net/t&cs/leased-lines-terms-conditions/) - UniverCell Leased Line Standard Terms and Conditions. These Standard Terms set out the definitions and the general terms and conditions applicable to the Services. By placing an order for Services, the Customer agrees to these Standard Terms, the Usage Policy and, if applicable, the Data Processing Addendum in full. These Standard Terms apply to the
- [3 UniverCell Service charges and payment](https://univercell.net/t&cs/3-univercell-service-charges-and-payment/) - 3.1 You shall pay the charges for the Services as set out in UniverCell’s price tariff, which may vary from time to time. We reserve the right to increase / decrease our charges from time to time within the RPI and / or introduce new charges. If we alter our charges, we will give you
- [8 Termination](https://univercell.net/t&cs/8-termination/) - 8.1 UniverCell may end this agreement at any time by one month’s written notice. 8.2 In addition to its other rights under this Agreement, we can suspend the services or end this agreement or both at any time without informing you if: You materially breach this agreement: and Bankruptcy or insolvency proceedings are brought against
- [Know your rights](https://univercell.net/t&cs/know-your-rights/) - You have many rights regarding your personal data, including knowing what data we have, how long we keep your data and how you can update that information.
- [How we collect your data](https://univercell.net/t&cs/how-we-collect-your-data/) - We collect data when you share your information with us to complete works, submitting orders or processing via our website. We do not share your data with third parties. We treat your data with the utmost care and take appropriate steps to ensure it remains private and protected at all times.
- [Why we collect your data](https://univercell.net/t&cs/why-we-collect-your-data/) - The Data we hold about you helps us deliver the best possible experience for our customers as it allows us to provide our services under our contractual needs.
- [Your privacy is our priority](https://univercell.net/t&cs/2937/) - We have updated our Privacy Policy in preparation for the new GDPR data laws that are now in effect since 25th May 2018.
- [14 Key Terms](https://univercell.net/t&cs/14-key-terms/) - In this Agreement: "Accepted" means that UniverCell has satisfied itself that it is commercially and technically able to provide the service in that instance. "Agreement" means the agreement made between UniverCell and the Customer by signing the Service Application Form. "Calls" means signals, messages, or transmissions sent from your telecommunications or computer equipment. "Charges" means
- [11 Equipment](https://univercell.net/t&cs/11-equipment/) - 11.1 Equipment may be supplied to facilitate use of this service. The customer must take reasonable care of such Equipment and must not deliberately damage it, tamper with it, attempt to repair it, replicate it or disassemble it in any way. The customer is not allowed to remove the Equipment from the Equipment service address
- [9 Rights and Obligations on Termination](https://univercell.net/t&cs/9-rights-and-obligations-on-termination/) - 9.1 Following the termination of Agreement, all provisions intended to have continuing effect shall do so, including but not limited to Clause 3 Indemnity, Clause 5 Warranties and Clause 7 Loyalty Bonds. 9.2 At the time of termination of the Contract for whatever reason, we agree to help you, if requested, to effect an orderly
- [How to divert calls](https://univercell.net/t&cs/how-to-divert-calls/) - First you need to order Call Divert, it can take up to 24 hours before you can use it. To divert your calls, follow these instructions on the telephone line you want to divert from: To divert all calls dial: *21*(phone number you want to divert to) # To divert any calls you don't manage
- [Switching off Call Divert](https://univercell.net/t&cs/switching-off-call-diversion-2/) - To switch off Call Divert, follow these instructions: To switch off "divert all calls" dial: #21# To switch off a divert you've set up for calls you don't manage to answer within 15 seconds dial: #61# To switch off a divert you've set up when your phone is engaged dial: #67#
- [What is Call Divert and how do I get it?](https://univercell.net/t&cs/what-is-call-diversion-and-how-do-i-get-it/) - Call Divert lets you divert your calls to almost any phone, including your mobile. Call Divert can also divert calls while your phone line is in use. There’s a small monthly charge for Call Divert. You can also add it to a calling features pack, if there’s other calling features you’d like to use. You
- [How to check which numbers you're diverting calls to](https://univercell.net/t&cs/how-to-check-which-numbers-youre-diverting-calls-to-2/) - To check the diverts you've set up on your line, follow these instructions: To check the number you've set up for divert all calls: *#21# To check the number you've set up for calls you don't manage to answer within 15 seconds: *#61# To check the number you've set up when your phone is engaged:
- [12 Software](https://univercell.net/t&cs/12-software/) - 12.1 Intellectual property rights in all software supplied by us remains the property of UniverCell or its licensor. When software is supplied, we grants the customer a non-exclusive, non transferable licence to use the software for the purpose of facilitating access to the Service and for no other purpose.
- [6 Supply of service](https://univercell.net/t&cs/6-supply-of-service/) - 6.1 Upon receipt of a completed order form, UniverCell will use all reasonable efforts to provide the Service. The customer acknowledges however that we do not warrant that we will necessarily be able to do so.
- [4 Keeping you informed](https://univercell.net/t&cs/4-keeping-you-informed/) - 4.1 We will communicate all notices or bills relating to the Service by emailing them to the most recent email address of which we have been notified. Notices given by you to us must be communicated by telephone confirmed by fax or alternatively by post to both parties.
- [2 Your obligations to UniverCell](https://univercell.net/t&cs/2-your-obligations-to-univercell/) - 2.1 You ensure that your telecommunications equipment (to the extent that it is not provided and maintained by us) is in good working order and complies with all applicable standards and approvals so as to enable the provision of the Services. 2.2 You do not use the Services for any improper or unlawful purpose and
- [1 The Services to be provided by UniverCell](https://univercell.net/t&cs/1-the-services-to-be-provided-by-univercell/) - 1.01 UniverCell shall provide from time to time including, but not limited to, a switched voice and data service which uses an access code. 1.1 UniverCell shall, having accepted a correctly completed order form, supply to you, telephone services which use an access code and another operators exchange lines to route selected outgoing calls over
- [13 Carrier Pre-Selection](https://univercell.net/t&cs/13-carrier-pre-selection/) - 13.1 The customer shall provide to UniverCell any relevant account and Calling Line Identification that may be required by British Telecommunications Plc (BT) or other telephone line provider. The customer acknowledges that the Supplier cannot process the provision of service until such information is provided. 13.2 The provision of Service requires that BT undertake programming
- [5 Warranties](https://univercell.net/t&cs/5-warranties/) - 5.1 To the extent that all or any part of the services are faulty, unavailable, or interrupted we will use our reasonable endeavours to provide the Services. 5.2 UniverCell shall not be liable for faults in your telecommunications or computing equipment which result in us being unable to provide the Services 5.3 UniverCell will be

## Lasso Lite

- [UniverCell-DD-form](https://univercell.net/go/univercell-dd-form/)

## Categories

- [Uncategorized](https://univercell.net/category/uncategorized/)

## FAQ Categories

- [Terms & Conditions](https://univercell.net/faq-category/terms-conditions/)
- [Call Divert](https://univercell.net/faq-category/call-divert/)
- [Privacy Policy](https://univercell.net/faq-category/privacy-policy/)